| Method | Steps | |--------|-------| | | Look on the back/bottom of the DVR/NVR/IP camera. The sticker will show S/N , UID , Device ID , or Serial No. | | On the XMEye App | Go to Device List → Tap + (Add Device) → Scan the QR code on the device or manually enter the number. | | Via the Device Menu (on monitor/TV) | Right-click → Main Menu → Info → Device Info → Serial Number / UID |
This is the most frustrating part for users. You have the 20-digit code, but the app says "Device Offline," "Serial Number Error," or "Connection Timeout." Here is why. xmeye serial number full
If you cannot access the monitor, you can find the ID using software tools on a computer connected to the same router: | Method | Steps | |--------|-------| | |