| Error Code | Message | Solution | | :--- | :--- | :--- | | | DA (Download Agent) mismatch | Use a different version of SP Flash Tool. Try v5.1720 or v5.1916. | | ERROR: S_FT_ENABLE_DRAM_FAIL (0xFC0) | DRAM initialization failed | The preloader is wrong. Redownload a compatible flash file. | | ERROR: STATUS_EXT_RAM_EXCEPTION | RAM failure | Uncheck “Preloader” in the scatter file and try again. | | Phone not detected | No VCOM driver | Reinstall drivers. Use a USB 2.0 port. Try a different cable. |

The progress bar moved differently this time. It pulsed, like a heartbeat.

Install the MediaTek (MTK) USB VCOM Drivers on your PC so the computer can recognize the phone in "Preloader" mode.